SKILLS
VISIONARY LEADERSHIP
Focus & Inspiration
In my experience, the first step to restoring a declining organization to health and profitability is rebuilding a culture where all employees were a true team, striving for a shared success.
COMMUNICATION
Internal +Â PR + Trade
How and when you communicate with employees, partners and your consumer is integral to their experience with your brand. My job has often been to develop the next generation of leaders and as such, I communicate often and through many channels to ensure key messages are understood.
BUSINESS TURNAROUND & GROWTH
Impact
I have repeatedly been entrusted with turnaround situations and produced a positive outcome by spending as much time on ensuring the problem is well understood as developing the solution. This ensures that the turnaround strategy is well informed, multi-faceted, understood by key stakeholders and executed consistently across disciplines and functions.
GLOBAL EXPERIENCE
Operational Effectiveness & Organizational Design
Having honed my skills at improving operational effectiveness in the Canadian markets I was asked to work with new General Managers for other regions throughout my tenure at Travelzoo and in 2019 to provide strategic recommendations on Travelzoo's Asia -Pacific business. Based on this success, I was asked to take over Travelzoo's largest market as General Manager, US in early 2020 to restructure that organization and return it to growth.
